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Raku

Award-Winning Project 

Raku is an app that can give deaf and mute customers a better drive-through experience. As a pocket translator with the goal of bringing people together through technology and communication. The deliverables are an interactive mobile app with motion animation, user research documentation, a 50-second app promotion video, and branding assets.

Role

Award 

UI Designer

UX Designer

Illustrator 

Project Manager 

 Best User Experience Design

at Vancouver Film School

Time

Jan 2021 -

November 2021

About

Project overview 

Drive-through is a type of take-out service provided by a business that allows customers to purchase products without leaving their cars. It’s very common nowadays, but the process is mostly not deaf-friendly and mute-friendly.

 

So what can we do as designers? How can we help? How can we make deaf and mute people feel comfortable using drive-throughs?

Raku Case Study

Timeline

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Features

Translation 

The translation feature allows users to translate ASL to text and speech in real-time. Users can also upload an existing ASL video from their camera roll to translate in the app.

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Map 

The map feature is using GPS to see which restaurant offers a drive-thru. This feature is created based on user research which shows me lots of users feel more comfortable when the restaurant has a drive-thru. 

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Rewards

Who doesn't like supporting local small businesses? Users can get points by using Raku to translate. Points can be used to redeem points to the local small business gift card. 

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Processes

User Experience (UX)

View full UX Research Documentations

User Interface Design (UI)

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Moodboard & Style Guide

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